1

  Repeat

A: Good morning, is this Ryan?

B: You are speaking with Ryan. How can I help you?

A: Ryan, this is Malia, and I need to call in sick today.

B: What seems to be the problem?

A: I went hiking and have terrible poison oak.

B: When did you get that?

A: I think I got it on Saturday, but it just showed up today.

B: What are you doing for it?

A: The doctor prescribed an ointment and gave me a shot.

B: Good. You probably should be much better by tomorrow.


2

  Repeat

A: May I speak to Ryan, please?

B: This is Ryan you are speaking with. What can I do for you?

A: Hi, Ryan, this is Malia, and I will not be coming to work today.

B: What is wrong with you?

A: I have really bad poison oak and can't stop itching.

B: How long have you had it?

A: I've had it a few days, but the rash really got bad last night.

B: How have you been treating it?

A: I have some lotion that the doctor gave me, as well as an antihistamine.

B: That should work. I'll see you tomorrow when you return to work.


3

  Repeat

A: I would like to speak with Ryan.

B: This is Ryan. How may I help you?

A: Ryan, this is Malia, and I am afraid that I am feeling a bit under the weather.

B: Do you know what the problem is?

A: I have a horrible rash from poison oak.

B: Have you had it a long time?

A: The doctor said that I probably have had it a few days.

B: Have you been using anything for it?

A: I bought some over-the-counter lotion, and I am taking an antihistamine.

B: That will probably take care of your symptoms. I'll see you tomorrow.